![]() Where are you based?īased out of our Texas Office, we created ZanvisNeon to answer our own questions and fix our own problems as passionate consumers of neon style lighting. In the extremely unlikely event that your sign arrives damaged then please do not hesitate to contact us. This is to ensure that your neon sign arrives to your door in perfect condition. 1 months for accessories (Dimmer/Power Adapter) What happens if my neon sign arrives damaged?Īll our neon signs are shipped in full premium protective packaging consisting of plastic wrapping, bubble wrap, solid cardboard edge protectors & solid cardboard boxing. 24 months for Neon Sign (Applicable to orders from 2022) The team can then arrange for the sign to be returned to us for inspection prior to authorising a replacement to be sent out to you. If you have any issues with your sign within 24-months of purchasing, you can contact our support team with details of your sign's issues. That is the equivalent of over 5 years if you were to keep the neon sign switched on constantly! What if I have a problem with the neon sign?Īll of our neon signs come with a 24-month warranty, meaning that we will replace it in the very unlikely event that you have any issues with it. The LEDs used in our signs have a lifetime of a huge 50,000 hours. As they use LEDs encased in plastic, rather than gas encased in glass, they produce relatively no heat and are shatter proof, so they are perfectly safe around children and pets. Our LED neon signs are designed to replace a traditional glass neon sign. This LED piping is affixed to sturdy & clear acrylic backing which is cut to shape. Frequently Asked Questions What are the neon signs made of?Īll our signs are handmade to order using premium flexible neon LED piping, with proprietary PVC moulding technology.
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